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Matrimony 2.0
Matrimony 2.0
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Matrimony 2.0 - Empowering our Users


We at Shaadi.com are committed to constantly innovating and enhancing the quality of our service to you. Based on your suggestions through the customer service desk and user research programs, we have been working on several aspects of the website, which are aimed to empower you and make your search for a life partner, fast, intuitive and easy.

We are happy to bring to you the beginning of Matrimony 2.0 – which puts YOU at the forefront. Using latest technologies, rich interface applications, improved algorithms, comprehensive privacy options and personal settings that can be configured to suit your preferences, we aim to put more relevance, convenience, and control into your hands.



Matrimony 2.0 – Empowering our UsersYou will be able to accomplish tasks faster with lesser effort and convenient interfaces in areas such as Search Results, Profile Details, and the Top Level Site Navigation. You can perform key activities such as Expressing Interest in members from the search results page itself without having to visit the individual member profiles. Interests expressed in you by other members, also appear right in the search results. You can hence Accept or Decline without having to navigate to a different page. The new Modify Search panel on the top of the same page lets you change search criteria instantly.


Matrimony 2.0 – Empowering our UsersA slow Internet connection now need not be a hindrance in your search. Key actions such as Express Interest, Accept Interest, Decline Interest, Chat and Writing messages can be completed from the profile page itself. The new Navigation System with easy drop down menus gives you quick access to several sections of the site. Based on our User Research, the tabs and the menu items have been organized in a manner that makes it intuitive for you to find what you need.


Matrimony 2.0 – Empowering our UsersUploading photos has been made easy with the new Photo Uploader tool, which helps you upload photos without you having to resize them. Just drag, drop, upload - and you're done.





Matrimony 2.0 – Empowering our UsersWe have extended privacy options to Contact Numbers, along the lines of Photo Password Protection. The control of showing your Contact Numbers to other members lies with you. You now have a choice to show your contact number either to "only to your accepted members" or "all premium members". Moreover, all Member phone numbers provided on the site are now verified, helping you reach a person with minimum effort.


Matrimony 2.0 – Empowering our UsersYou can also now view members who have seen your profile. This is available on "My Shaadi" page after logging into your Shaadi.com account. This will help you understand which members are looking at your profile, and also offers you a chance to express your Interest in these relevant members.



Matrimony 2.0 – Empowering our UsersIf you are a Platinum Member, you have more to cheer for. Your profile is now featured on the top of search listings page thus increasing the visibility of your profile and hence the number of responses.



Matrimony 2.0 – Empowering our UsersFor our new users the registration process has been made more user-friendly and quick to complete. This has been achieved by enhancing the design and functionality. You will find help tips and validation as you are entering the registration details.






Matrimony 2.0 – Empowering our UsersWe want to hear more from you, so we can make our service even better. You can call us 24x7 on our dedicated Toll Free number for India - 1-800-209-3456. You can reach this number from your Mobile phone or Landline. If you are an international customer, we have alternative numbers available on the website. You can also use our 24x7 Live Chat service if you prefer to use chat instead of phone.


We wish you luck in your partner search!

Best Regards,
Shaadi.com Team






 





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