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ISO 9001:2000 certification |
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| Dear Shaadi.com users, |
 We are pleased to inform you that beginning October 2004, People Interactive (I) Pvt. Ltd., the parent company of Shaadi.com and ShaadiTimes.com is ISO 9001:2000 certified. This makes Shaadi.com the world's first matrimonial website and Shaaditimes.com the world's first relationship portal to be thus certified for Design, Development, Uploading and Maintenance of these websites.
What does it mean being ISO 9001:2000 certified?
In simple terms, it means 'For us, you come first.' In other words, it means that both Shaadi.com and ShaadiTimes have quality systems and processes in place to listen to you, understand your requirements and address them.
Our Quality Policy reflects our commitment to customer delight. Our rigorous processes help us go the extra mile to enhance your experience. Our continuous innovations also ensure this - Shaadi.com Instant Messenger, Shaadi.com Video, and a 20-member expert panel on ShaadiTimes.
We need your help too
To know your requirements, we will occasionally conduct customer surveys. Please do actively participate in the same.
Equally important, we need your active participation in our Continuous Improvement Program. Please do keep sending us your valuable feedback and suggestions.
On our part, we will -
- Highlight the members with 3 best suggestions of every month, and give them a free Bold Listing for 3 months; and
- Every quarter, we will give out a FREE 3-night / 4-day holiday* to Goa or Ooty to the member with the best suggestions. * terms & conditions
So, start putting your grey cells to work, and also start planning for your holiday !
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